Jump to navigation
A common concern people have is that their walker isn’t fitting them properly. People often come into our stores asking to have handle heights adjusted and while it is quite common for your walker to need adjustments after you have brought it home and during its lifespan, there are times when it’s us and not the walker that need adjustment....
Your customer service is the best I've seen in a long time. I had a problem with my scooter and didn't know what else to so I contacted Zach. First, he is such a great guy. I didn't think he would remember me but he did- even my little girl! I was very impressed he got the ball rolling on my problem in no time! A very personable lady named Jennifer called me and arranged for a technician to come out as soon as possible. Last but by no means least, Tim the technician came to my home explained what the problem was and how to prevent it in the future. Thank you so much! ― Cynthia, Toronto ON
